Questões de Concurso

Information Systems
Information Systems (IS) is concerned with the information that computer systems can provide to aid a company, non-profit or governmental organization in defining and achieving its goals. It is also concerned with the processes that an enterprise can implement and improve using information technology. IS professionals must understand both technical and organizational factors, 5 and must be able to help an organization determine how information and technology-enabled business processes can provide a foundation for superior organizational performance. They serve as a bridge between the technical and management communities within an organization. What information does the enterprise need? How is that information generated? Is it delivered to the people who need it? Is it presented to them in ways that permit them to use it readily? 10 Is the organization structured to be able to use technology effectively? Are the business processes of the organization well designed? Do they use the opportunities created by information technology fully? Does the organization use the communication and collaboration capabilities of information technologies appropriately? Is the organization capable of adapting quickly enough to changing external circumstances? These are the important issues that businesses rely on IS people to 15 address. A majority of IS programs are located in business schools; however, they may have different names such as management information systems, computer information systems, or business information systems. All IS degrees combine business and computing topics, but the emphasis between technical and organizational issues varies among programs. For example, 20 programs differ substantially in the amount of programming required. Traditionally, many graduates of IS programs have functioned in roles that are similar to the roles for which IT programs explicitly prepare their students. Information systems graduates continue to fill these roles, but the new programs in information technology offer an alternative path to these positions. INFORMATION Systems. Disponível em: . Acesso em: 03 jan.2011.

Read the text below entitled “Taxation Trends in the European Union” so as to answer questions 24 to 26:

Taxation Trends in the European Union
Source: www.ec.europa.eu
2009 Edition (Adapted)

    This year´s edition of the Taxation Trends in the European Union appears at a time of upheaval. The effects of the global economic and financial crisis have hit the European Union (EU) with increasing force from the second half of 2008. Given that the last year for which detailed data are available is 2007, this year´s report cannot yet analyze the consequences of the recession on tax revenues. Nevertheless, the report takes stock of the tax policy measures taken by EU governments in response to the crisis up to spring 2009.
    The European Union is, taken as a whole, a high tax area. In 2007, the overall tax ratio, i.e. the sum of taxes and social security contributions in the 27 Member States amounted to 39.8% of GDP. This value is about 12 percentage points above those recorded in the United States and Japan.
    The high EU overall tax ratio is not new, dating back essentially to the last third of the 20th century. In those years, the role of the public sector became more extensive, leading to a strong upward trend in the tax ratio in the 1970s, and to a lesser extent also in the 1980s and early 1990s.

Experts Try to Gauge Health Effects of Gulf Oil Spill
                                              Wednesday, June 23, 2010

Atenção: As questões de números 16 a 20 referem-se ao texto seguinte.

Ten Tips for Microsoft Word and Excel

Our latest tips tell you how to make Microsoft Office 2010's word processor and spreadsheet apps perform some handy tricks that Microsoft has documented poorly.

By Edward Mendelson

    PCMag.com's Microsoft Office 2010 tips collection continues, this time with ten tips for Word and Excel users. Most of these tips are fairly straightforward, and most apply to the most recent versions of Office. Some of them, however, offer new twists for the latest version of Office. Expert users will be familiar with some of these ten tips, but we hope that any user will find at least a few of these to be useful.
    What kind of tips am I talking about this time? Finding ways to perform poorly documented functions in Word and Excel. One of these tips, for example, tells you what to do when Word inserts a horizontal line across the page when you only wanted to type a few dashes. In the past few months, everyone in my family has tried and failed to wrestle an unwanted horizontal line out of a Word document. It might not sound like a big issue, but once you've got it in your document, good luck finding help from Microsoft on how to get rid of it.
    Some software vendors, like Adobe, continue to provide help systems that work like improved versions of traditional software manuals. In those apps, every menu item, every toolbar icon, is carefully explained, and with a little patience you can find all the information you need. Microsoft, ...1... , provides you with a kind of information supermarket, with huge essays about topics you don't care about, dozens of selections when you only need one, and no consistent way to find the information you want.

Combine Portrait and Landscape Pages in a Word Document

    Microsoft Word expects you to organize your documents in a highly-structured but not very intuitive way. If you want to format most of a document in portrait mode, but one or two pages in landscape, you [modal] simply change the orientation of the current page. Instead you need to insert a section break before and after the text you want to format in landscape mode, and then apply landscape orientation to the section that you created. Place the insertion point at the point where you want landscape orientation to begin. On the Page Layout tab, choose Breaks, then, under Section Breaks, choose New Page. Then move the insertion point to the end of the text you want to format in landscape, and insert the same kind of break. Then put the insertion point anywhere between the two breaks; return to the Page Layout tab, and click the down-pointing arrow at the lower right of the Page Setup group. In the Page Setup dialog, on the Margins tab, select Landscape orientation, then go to the "Apply to" dropdown and select This Section.

(Adapted from http://www.pcmag.com/article2/0,2817, 2379207,00.asp#)